Please read these Terms & Conditions carefully before using the yes55 platform. By registering an account or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing or using the yes55 Platform in any capacity — including browsing, registering an Account, making a deposit, or placing a wager — you unconditionally accept these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must cease using the Platform immediately.
These Terms & Conditions constitute a binding legal agreement between you and yes55. They should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, which are incorporated by reference herein.
Important: Use of the yes55 Platform constitutes your agreement to these terms. Yes55 reserves the right to update these terms at any time. Continued use of the Platform following notification of any amendment constitutes acceptance of the revised terms.
The yes55 Platform is strictly available to individuals who are 21 years of age or older at the time of registration. This requirement is non-negotiable and is enforced in compliance with international online gaming authority standards. Any Member found to have provided false information regarding their age will have their Account suspended immediately, all pending withdrawals cancelled, and may be reported to relevant authorities.
It is the sole responsibility of each Member to ensure that their use of the yes55 Platform is lawful in their jurisdiction. yes55 makes no representation that access to or use of the Platform is legal in all jurisdictions. Members located in jurisdictions where online gaming is prohibited are not permitted to register or maintain an Account.
Each individual may hold only one registered Account on the yes55 Platform. The creation of multiple Accounts — whether under the same identity, shared device, or household — is strictly prohibited and will result in the suspension of all associated Accounts. Funds held in duplicate Accounts are subject to forfeiture.
Members must provide accurate, current, and complete information during registration and must update this information promptly if it changes. yes55 may require identity verification documents at any time, including before processing withdrawal requests. Failure to provide satisfactory verification documentation will result in Account suspension pending resolution.
You are solely responsible for maintaining the confidentiality of your yes55 Account credentials, including your username and password. You must not share your login credentials with any third party. Any activity conducted through your Account — whether authorised by you or not — is your responsibility unless you have notified yes55 of unauthorised access promptly upon discovery.
yes55 recommends enabling two-factor authentication on your Account as an additional security measure. Members should use a strong, unique password for their yes55 Account and should not reuse passwords from other services.
If you suspect unauthorised access to your Account, you must contact yes55 support immediately via live chat. yes55 will take reasonable steps to secure the Account pending investigation.
yes55 accepts deposits and processes withdrawals via the following methods: Touch n Go eWallet, Boost, GrabPay, FPX bank transfer, Maybank2u, CIMB Clicks, Public Bank online banking, Hong Leong Connect, RHB Now, and USDT (TRC-20). Payment method availability may vary and is subject to change without prior notice.
Deposits are typically credited to your yes55 Account within minutes of successful payment confirmation. yes55 does not charge deposit fees; however, your payment provider may apply transaction charges at their discretion.
Withdrawal requests from verified Accounts are processed same-day for requests submitted during standard processing hours. yes55 reserves the right to request identity and source-of-funds documentation before processing any withdrawal, particularly for large amounts or in cases where account activity triggers compliance review obligations.
All transactions on the yes55 Platform are conducted in Malaysian Ringgit (MYR). yes55 does not currently accept deposits or process withdrawals in foreign currencies directly through the Platform's MYR account system.
Minimum and maximum deposit and withdrawal limits are published in the Account cashier section and are subject to periodic review. Members are responsible for checking current limits before initiating transactions.
yes55 offers various bonuses and promotional offers to registered Members from time to time. Each bonus is subject to specific terms, including minimum deposit requirements, wagering requirements, game eligibility, time limits, and maximum withdrawal caps applicable to bonus-derived winnings.
Members must read and accept the individual terms attached to each promotion before opting in. yes55 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice. Any evidence of bonus abuse — including but not limited to arbitrage betting, use of multiple Accounts to claim the same offer, or systematic exploitation of promotion terms — will result in the cancellation of the relevant bonus and may result in Account termination.
All Games on the yes55 Platform are governed by individual game rules published within each game environment. In the event of a conflict between a game-specific rule and these Terms & Conditions, the game-specific rule takes precedence for the purposes of that game's operation.
For sportsbook markets, bets are settled in accordance with yes55's published sportsbook rules. In the event of a technical error, data feed failure, or human error affecting market prices or bet acceptance, yes55 reserves the right to void affected bets and return stakes. All sportsbook settlement decisions made by yes55 are final once the applicable review period has elapsed.
yes55 live casino games are operated by certified third-party providers. The outcome of live dealer games is determined by physical game mechanics conducted in monitored studios. In the event of a game malfunction, affected rounds are voided and stakes returned.
The following conduct is strictly prohibited on the yes55 Platform and may result in immediate Account suspension, forfeiture of balances, and reporting to law enforcement where applicable:
All content on the yes55 Platform — including but not limited to the yes55 brand name, logo, website design, software, game interfaces, graphics, text, and promotional materials — is the intellectual property of yes55 or its licensors and is protected by applicable intellectual property laws. No content from the yes55 Platform may be reproduced, distributed, or commercially exploited without prior written permission from yes55.
To the fullest extent permitted by applicable law, yes55 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or interruption of gaming sessions resulting from technical failures, maintenance, or circumstances beyond yes55's reasonable control.
yes55's total aggregate liability to any Member for any claim arising from use of the Platform shall not exceed the total net deposits made by that Member to their Account in the twelve months preceding the relevant claim.
yes55 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Members access the Platform at their own risk.
yes55 is committed to promoting responsible gaming. All Members have access to the following tools within their Account settings at no cost:
If you feel that gambling is negatively affecting your wellbeing, finances, or relationships, yes55 strongly encourages you to activate self-exclusion immediately and seek support. Please refer to our Responsible Gaming page for guidance and external support contacts.
yes55 enforces a strict 21+ age requirement. Any Member who suspects an underage individual is attempting to access the Platform must notify yes55 support immediately.
yes55 reserves the right to suspend, restrict, or terminate any Member's Account at any time, with or without prior notice, if yes55 reasonably suspects any breach of these Terms & Conditions, fraudulent activity, money laundering, or any conduct that poses a risk to the integrity of the Platform or other Members.
Upon termination of an Account for reasons not attributable to Member misconduct, any verified balance remaining in the Account will be returned to the Member via their registered withdrawal method within a reasonable timeframe. Balances in Accounts terminated due to fraudulent conduct or Terms & Conditions violations are subject to forfeiture pending investigation.
These Terms & Conditions are governed by the laws applicable to the jurisdiction in which yes55 holds its international online gaming licence. Any dispute arising from or in connection with these Terms & Conditions that cannot be resolved through good-faith negotiation shall be submitted to the dispute resolution mechanism of yes55's licensing authority.
For billing or account disputes, Members must contact yes55 support in the first instance and allow a reasonable period for resolution before escalating to any external process. yes55 commits to responding to all formal dispute submissions within 10 business days.
yes55 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, yes55 will provide reasonable advance notice via the Platform, including through in-Account notifications or on-site announcements. Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions.
Members who do not agree with any amendment should cease using the Platform and may request closure of their Account. Any Account balance will be returned subject to the applicable withdrawal terms.
For any questions regarding these Terms & Conditions, account queries, or support requests, Members may contact the yes55 support team through the 24/7 live chat facility available on the Platform. The yes55 support team aims to respond to all queries within a reasonable timeframe, with most live chat queries handled in real time.
For formal written correspondence, Members may contact yes55 by email. The support email address is displayed on the yes55 website footer as plain text. yes55 does not accept responsibility for correspondence directed to any other email address or contact channel not officially published on the Platform.
Every rule governing deposits, withdrawals, bonuses, and game settlement at yes55 is published clearly. No hidden conditions, no terms that shift without notice.
yes55 enforces strict age verification at registration. The 21+ requirement is not a disclaimer — it is actively checked and monitored as a core compliance obligation.
All transactions on yes55 use 256-bit SSL encryption. Payment processing via Touch n Go eWallet, Boost, and FPX complies with the security standards of each respective payment provider.
yes55 commits to a documented escalation process for account and betting disputes. Members are entitled to a formal written response within 10 business days of any complaint submission.
Deposit limits, loss caps, session timers, and self-exclusion are available to all yes55 Members at no cost and take effect immediately when activated through Account settings.
yes55 operates entirely in Malaysian Ringgit. All terms governing deposits, withdrawals, bonus values, and bet limits are denominated in MYR without conversion complexity.
Our 24/7 support team is available via live chat to clarify any aspect of these Terms & Conditions before you register or make a deposit. We're here to help.
21+ only. Please gamble responsibly. yes55 operates under international online gaming licensing.